Privacy Policy

1. Who We Are

Prime Punch (referred to as "we", "us", or "our") is the data controller responsible for your personal data. We operate the Prime Punch platform, which provides personalized boxing workouts, training plans, and coaching content for fighters, beginners, and athletes.

2. What Personal Data We Collect

We collect and process the following categories of personal data:

• Identity and contact data: name, email address, and account credentials you provide when registering.
• Profile data: display name, avatar, and preferences you set in your account.
• Usage and telemetry data: training activity, workout completions, app interactions, and device identifiers to improve our service.
• Support data: messages and communications you send to our support team.
• Technical data: IP address, browser type and version, time zone setting, operating system, and platform.

3. How We Use Your Data

We process your personal data for the following purposes and legal bases:

• Contract performance: to provide your personalized training plan, meal plans, video content, and community access.
• Legitimate interests: to improve our products, prevent fraud, ensure security, and analyze usage trends.
• Consent: for marketing communications and optional analytics cookies.
• Legal obligation: to comply with tax, accounting, and regulatory requirements.

4. Data Sharing

We share your data with the following categories of recipients:

• Service providers: hosting, analytics, customer support tools, and email delivery services.
• Merchant of Record (Paddle): for processing payments, managing subscriptions, handling tax compliance, and invoicing. Paddle acts as an independent data controller for payment data. You can review Paddle's privacy practices at paddle.com/legal/privacy.
• Professional advisers: legal and accounting professionals when necessary.
• Authorities: where required by law or to protect our rights.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. When you delete your account or your data is no longer needed for the purposes outlined above, we will securely delete or anonymize it within a reasonable period, typically within 30 days of account deletion, except where we are required to retain it longer for legal, tax, or regulatory purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data in certain circumstances.
• Restriction: request that we limit the processing of your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at support@primepunch.com. We will respond within one month of receiving your request.

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS/SSL), access controls, and regular security reviews. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

8. Cookies

We use essential cookies to enable core functionality such as authentication and session management. With your consent, we may also use analytics cookies to understand how visitors interact with our platform. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at support@primepunch.com.