Refund Policy

30-Day Money-Back Guarantee

At Prime Punch, we want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee on all subscription plans. If you are not satisfied with the Service for any reason, you can request a full refund within 30 days of your original order date.

How to Request a Refund

Refunds are processed by our payment provider, Paddle. You can request a refund in either of the following ways:

• Visit paddle.net and use Paddle's self-service refund request feature.
• Contact our support team at support@primepunch.com and we will facilitate the refund on your behalf.

Refund Eligibility

To be eligible for a refund:

• Your request must be submitted within 30 days of your original purchase date.
• The refund applies to the most recent billing period.
• Refunds are issued to the original payment method used for the purchase.

Please note that refund processing times may vary depending on your payment provider and can take up to 5–10 business days to appear on your statement.

Cancellation

You may cancel your subscription at any time. If you cancel, you will continue to have access to the Service until the end of your current billing period. We do not provide prorated refunds for partial billing periods, except where required by applicable law.

Exceptions

We reserve the right to refuse refund requests if we determine there is evidence of fraud, abuse, or manipulation of our refund policy. This does not affect your statutory rights under applicable consumer protection laws.

Contact Us

If you have any questions about this refund policy, please contact us at support@primepunch.com.